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Our Policy Information

At Tanaaya, we want to give our customers the most enjoyable shopping experience possible. That’s why we believe that our store policies should be fair, clear and transparent.

Since all of our designs are unique, we have a strict no-return and no-exchange policy. All sales are final.

We always ship out of our store in Algonquin, IL. If there is a shipping issue, please email us at and we will ensure that your issue gets rectified immediately.

Quality and excellent customer service is of utmost priority for our team. If you can’t find the information you’re looking for, get in touch. We look forward to hearing from you.

Reach out to us at:

Or give us a call at 815-575-3993

Our Policies: Our Policies
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